NATIONAL CONFERENCE

ORGANISED BY

SHRI VAISHNAV INSTITUTEOF MANAGEMENT, INDORE

ON

SATURDAY 28TH MARCH 2009

PRESENTED BY:


PROF. LOVELEEN CHAWLA

“Knowledge process outsourcing may be the next Boom Business”

The firmament of outsourcing is studded with the variety of bright and shining stars such as BPO, KPO, HRO, FPO, LPO, EPO etc. after the appearance of BPO; it is KPO which is assuming the popularity like Venus the brightest star. From the time immemorial knowledge has been considered as in all fields, be it spiritual, religious, learning, welfare, law, justice, administration or economic.

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Since knowledge is considered as supreme power, power is a prime mover of all the activities. Knowledge is a theoretical or practical understanding or a person’s range of administration, it is evident, that the information is knowledge. Due to technological advancement knowledge is no more a personal attribute it earn now be easily transformed and transmitted and can be should and used by other commodities. It is now no more non-economic, non transferable and personal property.

Knowledge Process Outsourcing. Knowledge management is the hottest subject of the day. The question is: what is this activity called knowledge management and why is it so important to each and every one of us? The outsourcing industry is also termed as BPO industry which has given birth to its improved from termed as knowledge process outsourcing (KPO). KPO is a refined form and an extension of Business process outsourcing (BPO). KPO provides value to the client through expertise rather than process expertise. The KPO which is an extension of BPO is the high value; high growth that is independent of the co-existence of the BPO. According to the reports of global sourcing now the KPO is expected to reach $ 17 billion by 2010 out of which Indian’s share would be $ 12 billion. Knowledge process outsourcing, or KPO, is the latest wave to hit the outsourcing business in India. A booming sector with tremendous potential, the KPO sector in India employs around 25,000 people currently. KPO is knowledge process outsourcing. It involves outsourcing for high-end knowledge work. This includes research and work on intellectual, equity finance, analytics, market research and data management, et cetera. KPO industry is consisted of high skilled expertise that perform the work on typical domain based process and yield high level result with maximum customer satisfaction.

KPO is knowledge Process Outsourcing. It involves outsourcing for high-end knowledge work. This includes research and work on intellectual property, equity and finance, analytics, market research and data management, et cetera.

It is being claimed that KPO is one step extension of Business processing Outsourcing (BPO) because BPO Industry is shaping knowledge process outsourcing because of its favorable advantageous and future scope. But, let us not treat a ‘B’ replaced by a ‘K’. in fact, knowledge process can be defined as high added value processes chain where the achievement of objectives is highly dependent on the activity. And when this activity gets outsourced a new business activity emerges, which is generally known as knowledge process outsourcing.

Knowledge processing outsourcing (popularly known as a KPO), calls for the application of specialized domain pertinent knowledge of a high level. The KPO typically involves a component of Business processing Outsourcing (BPO), Research process Outsourcing (RPO) and Analysis Process Outsourcing (APO). KPO business entities provide typical domain-based processes, advanced analytical skills and business expertise, rather than just process expertise.

There is a high probability rate of the success of KPO in India as organizations have come to the conclusion that it is more beneficial for them to outsource the non-core services and concentrate on the core competency services only. These non-core services will provide a huge market for the organization dealing in the outsourcing activities as a large number of companies have invited applications and yet many other are in the lieu.

According to a report of National Association of Software and services companies (NASSCOM), the Indian chamber of commerce that serves as an interface to the Indian software industry, knowledge process outsourcing industry (KPO) is expected it reach USD 17 billion by 2010, of which USD 12 billion would be outsourced to India.

According to a recent study by “Evalueserve (a Gurgaon based outsourcing company) having service chart for global world”, the global KPO market is expected to grow at a cumulative annual growth rate (CAGR) of 46 percent, from .2 billion in 2003 to billion in 2010. Compare this with the prediction for the low-end outsourcing services market. This is expected to have a CAGR of 26 percent, from $ 7.7billion to .8 billion in the same period. Evalueserve says India provided .5 billion of BPO and KPO (but non-IT) services in 2003. Hence, it is likely to earn billion in 2010 by providing these services.

According to Evaluesrve, the KPO industry in India had only 9,000 billable

Professionals in India, generating revenue of 260 million dollars during 2000-01. This number has growth to 75,400 by 2006-07 with 3.05 billion dollars in revenue at annual growth rate of 51 percent.

The anticipated success in KPO comes after the success of Business process Outsourcing (BPO) in the country, which accounts for revenues of 15.8 billion dollar in 2006-07, a jump from just 7.7 billion in 2003-04.

Another report predicts that India will capture more than 70 percent of the KPO sector by 2010. A part from India, countries such as Russia, China, the Czech Republic, Ireland, and Israel are also expected to join the KPO industry.

According to Achal Khanna (Country General Manager), Kelly services, “India still maintains the competitive advantage for providing, the combination of the most cost-effective and high quality manpower-this is the off-shoring business”.

According to s report by Global Sourcing NOW, the global knowledge process outsourcing industry (KPO) is expected to reach USD 17 billion by 2010, of which USD 12 billion would be outsourced to India. In addition, the Indian KPO sector is also expected to employ more than 250,000 KPO professionals by 2010, compared with the current figure of 25,000 employees.

The myth that Indian companies can only provide “software coolies” is soon changing to the reality of Indian companies being capable of almost anything, even rocket science! India has a large pool of knowledge workers in various sectors ranging from pharmacy. Medicine, Law, Biotechnology, Education & Training, Engineering, Analytics, Design & Animation, Research & Development, Paralegal Content and even Intelligence services.

This talent is soon being discovered and tapped by leading businesses across the globe resulting in the outsourcing of high-end processes it low-wage destinations. Hence knowledge process Outsourcing involves off shoring of knowledge intensive business processes that require specialized domain expertise.

Indian is always taken as one of the biggest challenger in the world market for providing the BPO services. These are many reasons for India to be strong contender in the world of outsourcing service. Moving ahead in the path, KPO emerges as the specialized branch of BPO where only a certain degree of specialized services will be provided and the high and services will be considered to be served. India is again seen as one of the most preferred location due to its competitive advantage over rest of the countries. Some of the reasons for India to be signified as one of the most preferred location are:

· High rate of Expertise Pool.

· Cost Advantage (Compared to other countries).

· Accent clarity and English Proficiency.

· Flexible Time Horizons.

· High Computer Literacy rate.

· High rate of (selected) Domain Specialization.

· High rate of professional graduates (especially Science and Mathematics).

· Attractive Location.

A survey predicts that the Indian KPO market will grow about 49 percent by 2010(While the BPO sector is slated to grow 30.6 percent). At present, around 25,000 professionals are employed in the KPO industry. The figure is expected to shoot up to 2.5 lakh by 2010.

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In 2003, the market share of Indian KPO sector in global KPO market was 56%. And it is expected to reach 71% in 2010, which shows a decent growth of the sector in the coming years. According to NASSCOM, KPO sector worldwide is expected to reach USD 17 billion by 2010. out of this, India will account for USD 12 billion.

These are reasons with the youth of the country to shift from the traditional jobs to the new sector KPO. KPO are not only providing the opportunity for growth but at the same time are also satisfying the inner urge of the youth to serve something creative in their field and show their talent to the world while earning a high rate of perks. Some of the reasons because of which there is a swift shift from traditional jobs to the KPO’s are:

1. High rate of monetary.

2. Highly skilled expertise service requirement.

3. Space for Innovativeness.

4. High rate of freedom to perform the operations.

5. Highly recognized brands associations.

6. Flexibility in work completion.

7. More research and analytical work associated.

8. Non-traditional lines of procedural guidelines.

In India, these are a large number of organizations who are dealing in KPO related activities. These organizations are active KPO service providers in the market and are providing the high end services with the help of the experienced expertise. Some of the organizations which are dealing in the KPO sector (In India) are:

a) ICICI One source.

b) EXL Services.

c) Tech Books.

d) Genpact.

e) Evalueserve.

f) 24/7 Customer.

g) Copal Partners.

All these organizations are dealing the KPO related activities through which they are providing high end service to the customers. These companies are generating a huge amount of revenue from these services and are dealing with national and international clients.

The boom in the Business process Outsourcing (BPO) industry has been the key factor behind the origin of knowledge process Outsourcing (KPO). Effective and accurate results from offshore companies in the BPO sector have encouraged US, UK and other clients to outsource responsible data analysis work. KPO is more advanced version of offshore outsourcing than BPO. As its name says it all, KPO services is a processing of complex data i.e. knowledge, rather than just the raw data. Knowledge processing outsourcing comprises of more advanced Data Manipulation, data Analysis and Data Research.

Industry leaders are brought together to create knowledge from the information they have. This information driven knowledge outsourcing as knowledge process outsourcing or KPO. Knowledge management can be considered a private activity where company or employee’s private data is manipulated or researched to improvise on performance. It makes it more profitable for organization where employees’ knowledge research is linked to companies’ knowledge base. The temptation to outsource this high end processing is because of low wage destinations like India, China and Philippines.

KPO service India is not just restricted to IT (Information Technology) or ITES (Information Technology Enabled services), but it can be exploited for many other sectors like Business Research, Business and Technical Analytics, Property related Services, Market Research, Legal Research, Pharmaceutical and Biotechnology Research, Clinical Research, Learning Solutions, Animation and Design, Writing and Content Development, Training and Consultancy services and many more.

As KPO is a new buzz word in the offshore Industry, it has some challenges to face-As it delivers high significance to the business or organization by providing domain-based practices and business expertise, it requires advanced analytical, specialized and skilled knowledge workers. Maintaining the quality standards of the results;

Infrastructure facilities and investment; and confidentiality and Security of personal Data are some of the areas look upon.

· Large talented pool

· Quality IT Training

· Low labour costs

· Success of BPOs

· Good knowledge of project management skills

· Supportive government policies

· Many new areas of specialization are being covered making KPO sector spreading its wings

· Consideration to quality standards like ISO 900x and Six Sigma

· Billing rates arte lower as compared to billing rates in other countries .


Immoral and unethical practices related to handing of crucial data
Rising Wages
The inability to uniformly develop and provide infrastructural requirements as real estate prices are rising in major cities.
Inadequate Intellectual property Rights (IPR) protection regime in India
Billing rates are higher as compared to billing rates in BPOs


Increasing domain expertise
More areas of specialization can be added to KPOs
Ample opportunities for SMEs


Non retention of talent
Expected labour supply gap as jobs grow faster than the workforce.

Here are some KPO services that can be outsourced to India:

· Research & development

· Business and technical Analysis

· Learning solutions

· Animation & design

· Business Market Research

· Pharmaceuticals and Biotechnology

· Medical Services

· Writing & content Development

· Legal Services

· Intellectual Property (IP) Research

· Data Analytics

· Network Management

· Training & consultancy

Outsourcing has many advantages but at the vantages but at the same time it some disadvantages that cannot be ignored. So let us look at some outsourcing pros and cons.

Outsourcing as a trend has come into major scrutiny by the workers and media alike in the developed countries. But most economists are sure that this condition is just a temporary one and will die down as conditions develop and people start taking a mature outlook towards outsourcing. The outsourcing advantage lies in the fact that it helps companies cut costs and stay ahead in the competition. Outsourcing also benefits the citizens in developed counties as it provides high quality products at a cheaper rate also with beer customer service.

· Companies can save up on operational costs. In fact most companies can cut their operating costs to half by outsourcing.

· Get access to cheaper and mire efficient labor

· Cut up on labor training cost

· Get access to better technologies at a cheaper cost

· Increase productivity

· Concentrate on core competencies

The short term benefits gained through outsourcing:

· Ability to focus resources and attention on core business processes.

· Reduced human resource management costs

· Access as needed to specialized resources

· Refinement of risk management, project management, and service delivery abilities.

· Implementation of demand management and service delivery disciplines.

· More accurate process management and support operations.

Typical long-term benefits include:

· More predictable results-based budgeting for the outsourced function over the period of a certain outsourcing agreement.

· Joint and interactive problem solving and creativity.

· Superior management of the business and operations portfolio.

· Better management, contracting, and outsourcing integration skills.

Irrespective of certain failures are entering the race of outsourcing.

Outsourcing is seen by companies in developed countries and workers in developing countries as a boom. But is the situation really that green? Let us look at some disadvantage of outsourcing.

· The company that outsourcers can get into serious trouble if the service provider refuses to provide business due to bankruptcy , lack of funds, labor etc

· Outsourcing requires the control of the process being outsourced by transferred to the service provider. Thus the company may loose control over its process

· The service provider in developing countries generally services many companies. So there are many chances of partiality owing to more payment by other parties due to outsourcing and of people in the company that outsourcing and may not work properly

· The attitude of people in the developed countries against companies that outsource is generally

These disadvantages are the reasons why companies should think twice before outsourcing. Companies should adopt a planned approach to wards outsourcing taking into account the interests of employees and customers alike and come up with a balanced advance. Outsourcing services simply to beat competition or to follow your competitors can lead to problems in the future.

KPO attracts the eyes of the organizations but at the same it comprises of certain problems also. KPO faces certain challenges which are a serious concern for the future period as they can distract the normal pace functioning of organizations and hinder in providing the high end customer services to the end customer. The challenges which are faced by the KPO industry are as follows:

With the emergence of KPO’ s there emerges requirement of high quality standards of work. BPO are based on the systematic routine working which have set procedures to be done which is based on experience, intellectual capacity and analytical skills with combination of technical knowledge. All these factors together make the quality standard tough and difficult to be followed.

b) :

KPO also faces the problem of having low rate of talented employee’s pool because of which the services can nit be completed within the desired time and with expected efficiency. Unlike BPO, where the jobs are routine in nature and average intelligence level is required,

KPO maintains high degree of confidentiality as there work is much more sophisticated and confidentiality in nature as compared to that of BPO’ s. KPO’ s. have to maintain the desired level of confidentiality and is also expected to provide superior quality services as compared to their counterparts.

With the evolution of KPO, the investment pattern has also risen up. KPO serves high

end services for which the infrastructure requirement differs as compared to the infrastructure required for the BPO. Fore KPO, high level investment in infrastructure is required through which the services can be provided on the base line of se standards.

In the future , it is envisaged that KPO has a high potential as it is not restricted only to information technology (IT) or information Technology Enabled services (ITES) sectors, and includes other sectors like intellectual property related services, Business Research and Analytics, Legal Research, clinical Research, publishing, Market Research (Market research KPO), etc

“Over the past year or two the outsourcing industry has been throwing up jobs for doctors, Engineers , CAS , Architects.” Says Jacob William of the Bangalore-buzz, big –bucks area of knowledge process outsourcing. “Unlike the first wave which was more about entering data and answering phone calls, these jobs involve skill and expertise.

Also, of course, the is much more affordable. “ Law firms in the US charge an average, of 0-450per hour, and we and we do the same work for to 0 an hour” says kamlani “ who is an outsourcing provider the area.

In the Indian context, KPO salaries could be 25-50 per cent higher than those offered to the same domain experts, such as Engineer, doctor, CA, Lawyer, Architect, Biotechnologist , Economist station and MBA, it said.

In its annual publication Strategic Review 2005, Nasscom has said the high –end activity of the BPO industry—the KPO or knowledge process outsourcing could be worth .5 billion by 2010.

According to earlier estimates, the BPO industry itself was expected to be about bn by 2008, hence a very significant portion the –in excess of 50%is now project to be knowledge based. This represent significant metamorphosis of centre sector business to completely different model. Interestingly, Sunil Mehta, Nasscom vice–president research , distances himself from the estimates.

The projection are based on a white paper released by Evaluserve. The paper cites reasons for a possible KPO boom. It says higher savings by outsourcing knowledge based activities combined with the scarcity of specialized talent in developed countries could lead to growth in the KPO sector.

Billing rates for KPO are higher at -45 per hour compared to just -14 in the BPO business. However, the paper also of several challenges like higher quality standards, greater investment and inadequate talent.

The study estimates that while the compounded grow rate of BPO till 2010 would be just 26% KPO is expected to be grow at almost 46%.

Bottlenecks in Future Growth

A study on knowledge process outsourcing (KPO) sector shows a huge supply gap that threatens to cripple its growth. Research, a UK- based research services company, has gathered evidence suggesting that the KPO market may just about reach a size of billion by 2010 manned by 100,000 people instead of projection of a billion market supported by 250,000 employees.

This accentuates Nasscom’s projection of a shortfall of 500,000 workers in ITES and BPO sectors by 2010.

Assuming an average revenue par person of .000 over the next four years, 100,000 Knowledge workers point to a billion market. This size though based on a CAGR of 32% is still 60% les than the Billion Potential projected by big KPOs, like Evalueserve, last year.

Research COO, Ashish Sinha says the sector is restricted by low employability despite high graduate turnout, and competing demand from other sector as jobs grow faster than the workforce.

For example all the 2,000-odd IIM and top 10 B-School graduates are employable, while less than half the 84,000 gradates from Tier-II B-Schools Would make the grade.

The study sees only 500,000 of the over 3 million Workers added to the labour pool in 2005 as employable in global firms and of these, just 2 in every 100 are likely to opt for work in knowledge space.

.

Since the phenomena of KPO began in a big way in developing nations, such as India, have undoubtedly benefited from the boom the KPO industry has helped to change the image of India to a potential economic super power the evening capacity of the wean rich employed in the It ensconcing industry has increased, and a sense of well being has permeated urban India with increased employment opportunities with in India. The fear of brain drain has been marginalized

Indian companies need to pull up their socks and tighten other business process such as the security confess, so that they story a float-and-swim- in global outsoaring market.

1. http/www.outsource2india.com

2. http/www.nasscom.com

3. http/www.payscale.com

4. India economic journal conf. vob-2005, Indian economic association

5. Mobilizing minds Creating Wealth From Talent, Mc Graw Hill Publishing

6. Mc Kinsey Quantity sumey 3rd jounary 2008, The Orgnization Challenges Of global

Trends A Mc Kinsey global survey,

7. Nonka I & T Nishi Guchi, Knowledge emergency sage publication 2001

PRESENTED BY:

 

Incoming search terms:

1BN PG Girls College of Pharmacy, Udaipur-Raj.INDIA 313002

2BN PG College of Pharmacy, Udaipur

3Rishiraj College of Pharmacy, Udaipur

Email:kamalsrathore@yahoo.com

Mobile: +919887111211(Sunita P.); +919828325713(Kamal)

 

:- In recent years, there has been great demand for plant derived products in developed countries. These products are increasingly being sought out as medicinal products, nutraceuticals and cosmetics. (1) There are around 6000 herbal manufacturers in India. More than 4000 units are producing Ayurveda medicines. Due to lack of infrastructures, skilled manpower reliable methods and stringent regulatory laws most of these manufacturers produce their product on very tentative basis. (2)

   In order to have a good coordination between the quality of raw materials, in process materials and the final products, it has become essential to develop reliable, specific and sensitive quality control methods using a combination of classical and modern instrumental method of analysis. Standardization is an essential measurement for ensuring the quality control of the herbal drugs. (3) “Standardization” expression is used to describe all measures, which are taken during the manufacturing process and quality control leading to a reproducible quality. It also encompasses the entire field of study from birth of a plant to its clinical application. It also means adjusting the herbal drug preparation to a defined content of a constituent or a group of substances with known therapeutic activity respectively by adding excipients or by mixing herbal drugs or herbal drug preparations.(4) “Evaluation” of a drug means confirmation of its identity and determination of its quality and purity and detection of its nature of adulteration.(5)

    Standardization of herbal drugs is not an easy task as numerous factors influence the bio efficacy and reproducible therapeutic effect. In order to obtain quality oriented herbal products, care should be taken right from the proper identification of plants, season and area of collection and their extraction and purification process and rationalizing the combination in case of polyherbal drugs.(3)

    The Standardization of crude drug materials includes the following steps:-

Authentication: – Each and every step has to be authenticated.

a)      Stage of collection.

b)      Parts of the plant collected.

c)      Regional status.

d)     Botanical identity like phytomorphology, microscopical and histological analysis (characteristic of cell walls, cell contents, starch grains, calcium oxalate crystals, trichomes, fibers, vessels etc).(6) Various histological parameter studies are:-

Leaf constant: – Palisade ratio, Vein islet number, Vein termination, Stomatal number, and Stomatal index. Trichomes. Stomata. Quantitative microscopy. Taxonomical identity. Foreign matter. Organoleptic evaluation. Ash values and extractive values. Moisture content determination. Chrometographic and spectroscopic evaluation. Heavy metal determination. Pesticide residue. Microbial contamination. Radioactive contamination.

The herbal formulation in general can be standardize schematically as to formulate the medicament using raw materials collected from different localities and a comparative chemical efficacy of different batches of formulation are to be observed. The preparations with better clinical efficacy are to be selected. After all the routine physical, chemical and pharmacological parameters are to be checked for all the batches to select the final finished product and to validate the whole manufacturing process. (6)

The stability parameters for the herbal formulations which include physical, chemical and microbiological parameters are as follow:

include color, odor, appearance, clarity, viscosity, moisture content, pH, disintegration time, friability, hardness, flow ability, flocculation, sedimentation, settling rate and ash values.

include limit tests, chemical tests, chemical assays etc.

of herbals can be done using TLC, HPLC, HPTLC, GC, UV, GC-MS, fluorimetry etc.

include total viable content, total mold count, total enterobacterial and their count. Limiters can be utilized as a quantitative or semi quantitative tool to ascertain and control the amount of impurities like the reagents used during abstraction of various herbs, impurities coming directly from the manufacturing vessels and from the solvents etc.

 

The subject of herbal drug standardization is massively wide and deep. The guidelines set by WHO can be summarized as follows:-

Reference to the identity of the drug. Botanical evaluation- sensory characters, foreign organic matter, microscopical, histological, histochemical evaluation, quantitative measurements etc. Reference to the physicochemical character of the drug. Physical and chemical identity, chromatographic fingerprints, ash values, extractive values, moisture content, volatile oil and alkaloidal assays, quantitative estimation protocols etc. Reference to the pharmacological parameters, biological activity profiles, bitterness values, hemolytic index, astringency, swelling factor, foaming index etc. Toxicity details- pesticide residues, heavy metals, microbial contamination like total viable count, pathogens like E.coli, Salmonalla, P.aeroginosa, S. aureus, Enterobacteria etc. Microbial contamination. Radioactive contamination.

  

In the modern herbal ayurvedic monographs the standardization parameters are discussed in a comprehensive way. According to the modern ayurvedic monograph the quality control protocols include the following:

The synonyms, publication related to the plant, constituents present, analytical methods.

Descriptive evaluation: Description of the drug, phytomorphological, microscopical, organoleptic evaluation, foreign matter etc.

 

 : – Sensory evaluation, Foreign matter, Microscopy measurement.

: -Ash, Extractable matter, Water content and volatile matter, Volatile oils.

: – Bitterness value, Haemolytic activity, Astringency, Sterling index, Foaming index.

: – Pesticide residue, Arsenic, Metals.

: – Total viable count, Pathogens, Aflatoxins, Radioactive contamination.

 

 Commercial production of herbal medicines and their trade are fast growing sector of industry today, due t6o increasing demand of medicinal plants; the supply line is adversely affected leading to the adulteration and substitution for genuine drugs.

:- When a plant extract is spotted on a fluorescent silica gel layer and exposed to UV light, it appears as spot on a fluorescent background, thus causing quenching and is directly proportional to concentration of the extract. Silica gel GF plate was used as an adsorbent for fluorescence quenching. Solvents taken- hexane toluene, ether, ethyl acetate, butanol, methanol and water.(8)

:- Chemical and chromatographic techniques may be used to aid in identification of an herbal material or extract. Chromatographic technique such as HPLC, TLC, GC and capillary electrophoresis and spectroscopic methods such as IR, NMR, and UV-may also be used for fingerprinting. DNA fingerprinting has been widely used in many species, e.g. DNA fingerprinting of Panax species and their adulterants.(9) Marker compounds may be used to help identify herbal materials, set specifications for raw materials, standardize botanical preparations during all aspects of manufacturing processes and obtain stability profiles.(10)

:- A TLC method is developed to analyze the total saponin content, also referred to as the aescin content, in an herbal medicinal product containing two dry extract in capsules. After a purification step using C(18) solid phase extraction, the samples are analyzed on a silica gel HPTLC plate with the upper layer of a mixture of acetic acid/water/butanol(10/40/50v/v/v) as the mobile phase. Spots are visualized by spraying with anisaldehyde reagent and heating the plate for 5-10 min.(100-105oc) and measured at a wavelength of 535 nm.(11)

-A validated and repeatable HPLC method with online evaporative light scattering was developed for the analysis of two sterols, stegmasterol, beta-sitosterol and a stanol found to be common in many herbal formulations and health care supplements. This method was used to assay commercially available products formulated as oral dosage forms purported to contain African potato and associated sterols and stanol. (12)

Medicinal herb preparations prescribed for specific treatment purposes were purchased from markets and were analysed by instrumental neutron activation analysis with kO standardization. 500-700 mg of each sample was palletized under a pressure of six tones and irradiated together with monitors for alpha and neutron flux ratio determination for about 6h in a thermal flux of 2.29 x 10(12) n/cm2/s.(13)

A narrow bore HPLC-UV method was developed for the analysis of two of the more abundant naturally occurring phytosterols in vegetable oils: sitosterol and stigmasterol. The method enabled detection of the compounds at a concentrationof0.42 µ/ml and quantization at concentration of 0.52 and 0.54 µ/ml for sitosterol and stigmasterol, respectively.(14)

A capillary GC method was established for simultaneous determination of cinnamaldehyde(CNMD), eugenol(EL) and paeonol(PL) in two traditional Chinese herbal medicinal preparations, Weitongding tablet (WTDT) and Guifu Dihuang pill (GDHP). The assays were based on a programmed temperature GC in a 30 m x 0.53 mm capillary column with nitrogen as carrier and FID detector. Good linearity were obtained over ranges of 0.45-0.452 mg/l CNMD, 0.31-0.625 mg/l EL, and 0.30-610 mg/l PL, respectively. (15)

– These are the important Ayurveda formulations used for perinatal care of mother and child health. Standardization of churnas was carried out by organoleptic study, phytochemical analysis; qualitative organic and inorganic analysis, thin layer chromatography, UV- visible spectrophotometer and HPLC fingerprint studies. Qualitative organic analysis of both the churnas revealed the presence of alkaloids, steroids, phenols, tannins, glycosides, resins, saponins and flavonoids.(16)

 

                      

It is well established that the biological potency of the herbal constituents is due to not one but a mixture of bioactive plant constituents and the relative properties of a single bioactive compound can vary from batch to batch while the biological activity remains within the desirable limits. (1) Some of the examples are:_

Adaptogens help the body to come up with stress and enhance general health and performance.  AVM is an herbal formulation. Composition- Emblica officinalis, Withania somnifera, Asparagus racemosus, Ocimum sanctum, Tribulus terrestris and Piper longum. AVM shows significant antistress, immunomodulatory and anabolic activities in different animal models there by proving a promising adaptogen. (17)

A new test method for measuring the antioxidant power of herbal products, based on solid phase spectrophptometry using tetrabenzo-b, f, j, n, l, 5, 9, 13- tetraazacy- clohexadecin- Cu (II) complex immobilized on silica gel is proposed. The method represents an alternative to the mostly used scavenging capacity assays. The method was approved in the analysis of the most popular herbal beverages and drugs Echinacea determined spectrophotometrically.(18)

– The technological process of raw material has many stages, generally, adverse to microbial growth, but its complete elimination depends on the initial and work condition utilized. The aim of this work was to verify the microbial contamination, such as extractive solution (SE) and spray dried extract (PSA) with the purpose of evaluating the decrease of contamination after the decoction and the spray dry. The microbiological analysis of the products was performed by total plate count and MPN coliform. (19)

– Four traditional medicinal plants, namely Ventilago madraspatana Gaertn., Rubia cordifolia Linn., Lanatana camara Linn. And Morinda citrifolia Linn. Were selected for a study on the inhibition of nitric oxide (NO), a key mediator in the phenomenon of inflammation, signifying the presence of effective anti-inflammatory constituents therein. Plant samples were extracted with different solvents for evaluation of their inhibitory activity on NO produced in vitro from sodium nitroprusside, and in LPS- activated murine peritoneal macrophages, ex-vivo.(20)

- The reaction mixture contained mice liver homogenate (0.2 ml, 10% w/v) in 0.15 KCl, KCl (0.1 ml, 150 µm), Tris buffer (0.4 ml, Ph 7.5) and various concentration of test extracts. In vitro lipid peroxidation was initiated by addition of Feso4.7H2O (0.1 ml, 10 µm). The reaction mixture was incubated at 37o for 1 h. After the incubation period, reaction was terminated by addition of thiobarbituric acid (TBA-2 ml, 0.8%) and by heating the contents for 15 min. for development of colored complex. The tubes were then centrifuged at 4000 rpm for 10 min. and cooled. The % inhibition of lipid peroxidation was determined by comparing the results of test compound with those of control not treated with extracts by monitoring the color intensity at 532 nm. Gallic acid was used as a positive control. (21)

Charantin is one of the phytoconstituents present in Momordica charantia. It is well known to possess antihyperglycaemia, anticholesterol, immunosuppressive, antiulcerogenic, antispermatogenic and androgenic activities. HPTLC method is fast, precise, sensitive and reproducible with good recoveries for standardization of polyherbal formulations. The recovery values of charantin were found to be about 98.89%. (2)

– The leaves and flowers of Hibiscus rosa-sinensis are used as promoters of hair growth and as an aid in healing of ulcers. Petroleum ether extract of leaves and flowers of the plant was evaluated for the potential growth in vivo and in vitro methods. In vivo, 1% extract of leaves and flowers in liquid was applied topically over the shaved skin of albino rats and monitored and assessed for 30 days. The length of hair and different cyclic phases of hair follicles, like anagen and telogen phases were determined at different time periods. In vitro, the hair follicles from albino rat neonates were isolated and cultured in DMEM supplemented with 0.01 mg/ml petroleum ether extract of leaves and flowers. It is concluded that the leaf extract, when compared to flower extract, exhibits more potency on hair growth. (22)

The clinical study on primary dysmenorrhoea to comparatively examine the coded herbal drug formulation “Dysmo-off” with authentic allopathic medicine “Diclofenac sodium”. A random controlled clinical trial was conducted. These evaluations were based on verbal rating scale so as to ascertain the rate of analgesic effects on dysmenorrhoeic pain. The patients were randomly allocated with the ratio of 1:2 for controlled treatment with (NSAIDS) (n=40) received Diclofenac sodium tablets twice daily for 4 days (50 mg one day prior to and three days after the menstruation), and test treatment with Dysmo-off (n=80) received powdered Dysmo-off twice daily for 4 days (5 g one day prior to and three days after the menstruation). Treatment lasted for 4 consecutive menstrual cycles. Haemoglobin, ESR and ultrasound were measured at baseline during study. All subjects were clinically studied.(23)

– In the present study, the authors used thermography to evaluate the effects of herbal formulations based on “Sho” scientifically. In the cases that were suitable for Keishibukuryogan, the so called Keishibukuryogan Sho, a significant skin temperature rise was observed in the upper half of the body after the intake of Keishibukuryogan. In a case that was suitable for Hochuekkito, a marked elevation of skin temperature spread through the upper trunk. It suggested that thermography is useful for an objective evaluation of Sho in Kampo medicines, and for identification of the action site of the herbal formulation.(24)

– Most of the herbal drugs are a mixture of a number of ingredients. Their cumulative effect increases the efficacy of the drug in curing the diseases. Muthu Marunthu is an herbal formulation comprising of eight various plant ingredients, and has been claimed to possess anticancer effect. It was observed that the growth rate in rats was normal and there was no change in blood parameters such as glucose, urea, proteins, cholesterol and also in the activities of pathophysiological enzymes such as lactate dehydrogenase (LDH), gluconate oxaloacetate transaminase (GOT), glutamate pyruvate transaminase (GPT), alkaline and acid phosphatase after Muthu Marunthu administration. The tumor weight was found to be reduced in methylcholanthrene induced fibrosarcoma rats after Muthu Marunthu treatment. (25)

Kutaj-Ghanavati is a reputed Ayurvedic preparation used in dysentery and diarrhea. It contains water extract of Kurchi bark and fine powder of aconite roots. It was evaluated quantitatively and qualitatively employing TLC and titrimetric method. In TLC study no interference of Kurchi and Aconite alkaloids with one another in their respective solvent systems. The formulation was found to contain all alkaloids of Kurchi and Aconite. (26)

– Organoleptic evaluation of food products plays an important role in judging the censoring acceptability or rejection of food items in the market. Effect of various treatments (blanching, pricking, and lye treatment), sugar concentration (50%, 60%, 70%) and storage on the color scores; flavor scores; texture scores of intermediate moisture apricots. The overall acceptability of the products was significantly higher in 70% sugar syrup but these scores decreased as the storage period advanced. (27)

 The subject of herbal drug standardization is massively wide and deep. There is so much to know and so much seemingly contradictory theories on the subject of herbal medicines and its relationship with human physiology and mental function.

For the purpose of research work on standardization of herbal formulations, a profound knowledge of the important herbs found in India and widely used in Ayurvedic formulation is of utmost importance.(6)

    Even when the chemical composition of a plant extract is known, the pharmacologically active moiety may not be. Environment, climate, and growth conditions influence composition, as does the specific part of the plant and its maturity. Monographs detailing standardization of active ingredients would improve the marketplace. Even if an herbal product is standardized to, for example, 4% of a constituent, the remaining 96% of ingredients is not standardized and may affect the product’s solubility, bioavailability, stability, efficacy and toxicity. Just as controlled trials are necessary to establish safety and efficacy, manufacturing standards are required to ensure product quality.(28)

  Now a days newer and advanced methods are available for the standardization of herbal drugs like fluorescence quenching, combination of chromatographic and spectrophotometric methods, biological assays, use of biomarkers in fingerprinting etc. Bioassay can play an important role in the standardization of herbal drugs and can also become an important quality control method as well as for proper stability testing of the product.(4)

  India can emerge as the major country and play the lead role in the production of standardized, therapeutically effective ayurvedic formulation. India needs to explore the medicinally important plants. This can be achieved only if the herbal products are evaluated and analyzed using sophisticated modern techniques of standardization such as UV- visible, TLC, HPLC, HPTLC, GC-MS, spectrofluorimetric and other methods.(6)

 

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Yu B.S., Lai S.G., Tan QL, “Simultaneous determination of cinnamaldehyde, eugenol and paeonol in traditional Chinese medicinal preparations by capillary GC-FID”, Chemical and pharmaceutical bulletin, vol. 54(1), Jan 2006, pp. 114-116. Santosh M.K., Shaila D., Sanjeeva Rao I., “Standardization study of dadimastaka and pushyannga churnas”, Asian Jr. of Chemistry, vol. 16(34), 2004, pp. 1735-1741. Azamathulla Shaik, Hule Amolkumar, “Evaluation of adaptogenic activity profile of herbal preparation”, Indian Jr. of Experimental Biology, vol. 44, July 2006, pp.574-579. Zaporozhets O.A., Lipkovska N.A., “A new test method for the evaluation of total antioxidant activity of herbal products”, Jr. of Agricultural and Food Chemistry, vol. 52(1), 2004, pp.21-25. De Souza T.P., Zulian Lionzo M.I., “Evaluation of microbial contamination reduction on plants through technological process of decoction and spray dry”, Brazilian Jr. of Pharmacognosy, vol. 16(1), 2006, pp.94-98. 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Pharmacy Technician - Up And Coming Career Path

A pharmacy technician is a pharmacy staff member who works under the direct supervision of a licensed pharmacist and performs many pharmacy-related functions. Some of the job duties include providing medication and other health care products to patients, performing routine tasks associated with preparing prescribed medication and many do the manual labor component of providing drugs to patients.

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